Privacy Policy

1. Introduction

The Knock Knock Store (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

When you interact with our website, we may collect the following information:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party gateways)

B. Order Information

  • Products purchased

  • Order history

  • Transaction details

C. Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referral source

This information helps us operate efficiently and improve your shopping experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate order confirmations and updates

  • Provide customer support

  • Improve our website and product offerings

  • Send promotional communications (if you opt in)

  • Maintain platform security and prevent fraud

We do not sell your personal information.

4. Payments

All payments are processed securely through trusted third-party payment gateways.

We do not store your card or payment details on our servers. Payment providers process your information according to their own privacy policies.

5. Supplier & Fulfilment Partners

We work with trusted third-party suppliers and fulfilment partners to manufacture and ship our products.

To complete your order, necessary details such as your name, shipping address, and contact number may be securely shared with these partners strictly for order fulfilment purposes.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website performance

  • Analyse website traffic and behaviour

  • Run advertising campaigns (including Meta and Google Ads)

  • Measure marketing effectiveness

You may disable cookies through your browser settings if you prefer.

7. Marketing Communications

If you subscribe to updates or provide your email, we may send promotional emails, product announcements, or special offers.

You can unsubscribe at any time using the unsubscribe link included in our emails.

8. Data Security

We implement reasonable technical and organisational safeguards to protect your personal information.

However, no online system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your information only as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

10. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your information

  • Withdraw marketing consent

To exercise these rights, contact us at:

theknockknockstore.india@gmail.com

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external platforms.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date.

13. Contact Information

For any privacy-related queries, please contact:

The Knock Knock Store
Email: theknockknockstore.india@gmail.com
Country: India